How to Get Your Prescription

Refill Your Prescription

When you need to refill your prescription, choose the method that’s easiest for you:

  • Submit an online request using the online refill service form
  • Submit an online request through MyChart More Information
  • Call or visit your local Essentia Health pharmacy
  • Call the Essentia Health Prescription Service Center at 715-817-7146 or 844-380-5642

What’s the Prescription Service Center?

URAC Accredited, mail service pharmacy. Expires 10/01/2021 The Essentia Health Prescription Service Center supplies medications to all Essentia Health pharmacies. It also can ship or deliver prescriptions directly to your home.

Monthly Prescription Service

If you take multiple prescriptions, ask your local Essentia pharmacy about SyncMyMeds. This program saves you time by coordinating your refills and allowing you to get them all in a single monthly visit or mail order.

Once you enroll in the program, you can expect a call about one week before your monthly refill date. During this call, pharmacy staff will review your medications and make sure nothing has changed since your last refill.

Prescriptions Delivered to You

Save time and gas money by choosing to have your prescription delivered directly to your home, your office, or even an out-of-state vacation rental. Refrigerated medications are packaged in insulated containers with freezer packs to keep your prescription safe.

Mail Delivery to 13 States

We will deliver your prescriptions by mail at no additional cost* to the following states. Call the Essentia Health Prescription Service Center at 715-817-7146 or 844-380-5642 to ask about delivery to:

  • Arizona
  • Idaho
  • Iowa
  • Florida
  • Michigan
  • Minnesota
  • Montana
  • New Mexico
  • North Dakota
  • South Dakota
  • Texas
  • Wisconsin
  • Wyoming

Additional charges may apply for expedited delivery.

*Some restrictions may apply. Call 844-380-5642 for more information.

Local Delivery

The following Essentia pharmacies offer local delivery for most prescriptions at no additional cost.* To ask for local delivery, call the Essentia Health Prescription Service Center at 715-817-7146 or 844-380-5642 or the following pharmacies:

*Enrollment in SyncMyMeds, Essentia's monthly prescription service, is required for no cost on deliveries. Some restrictions may apply. Call 844-380-5642 for more information.

Pharmacy Delivery Services Policies & Procedures

  • If you're a member of SyncMyMeds, there's no cost on deliveries for the first delivery attempt. If you're not a member of SyncMyMeds, there's a $5 fee for each delivery.
  • Requests for delivery can be made by any patient over the age of 18 years or by their designated representative.
  • Deliveries must be received and signed for in person by the patient or their designated representative. If you are not available at the time of delivery, there will be a $5 missed redelivery fee per attempt.
  • Call your Essentia Health pharmacy to ask about SyncMyMeds and have your prescription delivered to your door at no extra cost. Schedule a time to have it dropped off when you or another adult can sign for it.

Confidential Packaging

To protect your privacy, your medication will arrive in a plain package with a Prescription Service Center return address. 

SyncPack, Custom Medication Packaging

Essentia Health Pharmacy now offers SyncPack, our custom medication packaging service. SyncPack allows you to get all your medications organized by date and time in a securely sealed blister card within individual, easy-open packages. Enjoy the reassurance of knowing whether or not you’ve taken your medication with a single glance. Your personalized card is easy to bring with you when leaving the house for a few hours or a few days. You can bring the entire card or simply detach the blister(s) you need. That’s all there is to it: no counting pills, no bottles, no bother. Call our Essentia Pharmacy Team at 844-380-5642 and ask them about SyncPack as well as our convenient mail order, pick-up, and delivery options. 

SyncPack FAQs

Who can use SyncPack, our custom medication packaging service? 

Anyone with 2+ medications, or taking medication at different times of the day, is the perfect candidate.

How much does SyncPack custom packaging cost? 

There is no cost to receive custom medication packaging. 

How do I sign up? 

Simply contact your local Essentia Health Pharmacy or call 844-380-5642. Our pharmacy team will work with you to synchronize your medications and determine when, where, and how you will receive your medications. They will also call you a week before your medications are due to make certain there are no changes to your medication order.

Pick up at a Pharmacy Near You

Pick up your prescription medications at an Essentia Health pharmacy close to where you live or work. You’ll find us in convenient locations across Western, Central, and Northeast Minnesota, and Northwest Wisconsin. Ask about setting up text message alerts when your prescription is ready for pickup.

Digital Pharmacy 

NABP Accredited Digital Pharmacy

Essentia Health has earned Digital Pharmacy accreditation through the National Association of Boards of Pharmacy.

Need a Refill?

Call 715-817-7146 or 844-380-5642. You can also:

Transfer or Refill Online

Refill on MyChart

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