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Home > A New Standard of Care > Preparing for Your Visit
During this time, we understand you may feel uneasy about coming in for care. That's why we're taking extra precautions to keep you safe.
Watch our video to see what we're doing to make care safe during COVID-19.
View video transcript (DOC) Listen to audio description (MP3)
Wearing a mask limits the spread of germs and helps conserve our health care grade personal protective equipment (PPE) for frontline caregivers.
Universal masking is in effect at all our facilities, which means everyone is required to wear a mask - patients, visitors, caregivers, and staff.
To prevent the spread of the virus, we're limiting visitors except in these circumstances.
We understand that it's hard not having your loved ones with you, especially if you need a surgery or procedure. That's why our physicians will call your family immediately after your procedure to let them know how you're doing.
Having a smartphone or tablet allows us to connect with you over the phone or online through MyHealth to help limit in-person interaction.
You can also check-in online for your appointment and fill out questionnaires right on your phone through MyHealth. If you're not a MyHealth user, get started by creating a MyHealth account.
To protect our patients and staff, we've implemented COVID-19 screening for everyone entering our facilities.
Upon entering, be ready to:
This screening applies to everyone, including our caregivers and staff.
We've improved our existing safety measures, as well as implemented new strategies to make our clinics and hospitals as safe as possible.
We're committed to keeping you safe through:
While the way we're delivering care has changed during this time, our desire to care for you has not.
Together, with these precautions, we can care for you in the safest way possible.