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Home > A New Standard of Care > Preparing for Your Visit
During this time, we understand you may feel uneasy about coming in for care. That's why we're taking extra precautions to keep you safe.
Watch our video to see what we're doing to make care safe during COVID-19.
View video transcript (DOC) Listen to audio description (MP3)
Wearing a mask limits the spread of germs and helps conserve our health care grade personal protective equipment (PPE) for frontline caregivers.
Universal masking is in effect at all our facilities, which means everyone is required to wear a mask - patients, visitors, caregivers, and staff.
To prevent the spread of the virus, please follow these visitor guidelines.
Having a smartphone or tablet allows us to connect with you over the phone or online through MyChart to help limit in-person interaction.
You can also check-in online for your appointment and fill out questionnaires right on your phone through MyChart. If you're not a MyChart user, get started by creating a MyChart account.
To protect our patients and staff, we've implemented COVID-19 screening. Upon entering, be ready to answer screening questions.
This screening applies to everyone, including our caregivers and staff.
Find information about the designated entrances at our downtown Duluth, MN campus.
We've improved our existing safety measures, as well as implemented new strategies to make our clinics and hospitals as safe as possible.
We're committed to keeping you safe through:
While the way we're delivering care has changed during this time, our desire to care for you has not.
Together, with these precautions, we can care for you in the safest way possible.