A New Standard of Care 

COVID-19 has changed the way we provide care and the way you seek care. We're poised to provide the care you need - safely.

Learn how we're making care safe for our patients, caregivers, and staff Get answers to frequently asked questions about appointments and procedures

Don't Delay Your Care

Your well-being depends on getting the care you need. We have many options to provide care in the safest way possible. 

Virtual Video Visit

We launched virtual video visits to serve our patients during stay-at-home orders. Now, it's a pillar of essential care going forward.

We're able to address a variety of health issues through video chat. If you need to come in to complete your care, you'll only be billed for an in-person visit.

Learn how to schedule a virtual video visit


In-Person Care

We're providing necessary procedures, surgeries, diagnostics, and other face-to-face care. Our experts are available to meet with you for:

  • Chronic condition management
  • General medical issues
  • Preventative care and immunizations
  • Mammograms and other screenings
  • Many surgeries and other diagnostic tests

For questions about the care you need, call your doctor’s office or message through MyChart. Your health care team will be happy to talk with you about the care plan that is right for you. 

Learn how to prepare for an upcoming visit

Schedule Your Appointment Today

Schedule Online
Log into MyChart
Schedule by Phone
Monday - Friday: 8 am - 5 pm
1-844-663-1068

Increased Safety Measures

Your health and safety and the safety of our caregivers and staff is our top priority. We've improved our existing safety measures and implemented new ones to make our clinics and hospitals as safe as possible. 

How We're Keeping You Safe

Virtual Visits

We’ve introduced virtual visit technology, allowing you to now schedule a video appointment with your provider, right where you are. Virtual visits are available for nearly all clinic appointment types in most specialty areas.

Masks

We are requiring everyone – staff, patients and visitors – to continuously wear a mask while in our clinics.

Screening

We are screening all patients and visitors at clinic entrances for virus symptoms.

Hand Hygiene

We follow rigorous hand hygiene to prevent the spread of infection.

Social Distancing

We have redesigned common areas to ensure appropriate social distancing.

Deep Cleaning

We follow strict standards to clean our exam rooms with products that are active against COVID-19 and other infectious diseases. We are also rigorously cleaning, disinfecting and sanitizing waiting areas and common areas.

Expanded Testing

We have expanded COVID-19 testing capabilities for patients who are scheduled for a procedure to ensure it is safe to continue with their appointment.

FAQs

Should I seek care in person or schedule a virtual visit?

For your safety, Essentia Health will continue to suggest a convenient Virtual Video Visit for any care that can safely be offered in that manner. If your concern would best be addressed in-person, we are offering that option and are doing all we can to ensure your visit will be safe.

What should I do if I haven’t heard from my surgeon about a surgery I am waiting to have rescheduled or would like to schedule?

Call your doctor’s office or message through MyChart and your health care team will be happy to talk with you about the care plan that is right for you.

What are you doing to protect me from COVID-19 when I visit the clinic or hospital?

Essentia Health is committed to keeping you safe through:

  • universal masking for all patients, visitors and staff
  • screening for COVID-19 symptoms at entrances
  • rigorous hand hygiene
  • redesigned common areas to ensure social distancing
  • cleaning/disinfecting common waiting areas and following social distancing guidelines
  • following meticulous room disinfection guidelines against COVID-19 and other infectious diseases
  • cleaning exam room with our standard disinfection products that are active against COVID-19 and other infectious diseases
  • expanded COVID-19 testing for patients scheduled for a procedure to ensure it's safe to continue with their appointment
  • converted COVID-19 hospital rooms to create negative air pressure with special filters and increased the number of air exchanges per hour to limit exposure to the virus in the air

Schedule an Appointment

Schedule Online
Log into MyChart
Schedule by Phone
Monday - Friday: 8 am - 5 pm
1-844-663-1068

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