A New Standard of Care 

Your Health Matters

COVID-19 has changed the way we provide care and the way you seek care. As states have begun allowing elective procedures, surgeries, and other important face-to-face care, we're poised to provide the care you need - safely.

We're taking a smart, phased approach to ramp up services, while increasing safety measures. 

Learn how we're making care safe for our patients, caregivers, and staff Get answers to frequently asked questions about appointments and procedures

Don't Delay Your Care

Your well-being depends on getting the care you need. We have many options to provide care in the safest way possible. 

Virtual Video Visit

We launched virtual video visits to serve our patients during stay at home orders. Now, it's a pillar of essential care going forward.

We're able to address a variety of health issues through video chat. If you need to come in to complete your care, you'll only be billed for an in-person visit.

Learn how to schedule a virtual video visit


In-Person Care

We're providing necessary procedures, surgeries, diagnostics, and other face-to-face care. Our experts are available to meet with you for:

  • Chronic condition management
  • General medical issues
  • Preventative care and immunizations
  • Mammograms and other screenings
  • Many surgeries and other diagnostic tests

For questions about the care you need, call your doctor’s office or message through MyHealth. Your health care team will be happy to talk with you about the care plan that is right for you. 

Learn how to prepare for an upcoming visit

Schedule Your Appointment Today

Schedule Online
Log into MyHealth
Schedule by Phone
Monday - Friday: 8 am - 5 pm
1-844-663-1068

Increased Safety Measures

Your health and safety and the safety of our caregivers and staff is our top priority. We've improved our existing safety measures and implemented new ones to make our clinics and hospitals as safe as possible. 

How We're Keeping You Safe

Virtual Visits

We’ve introduced virtual visit technology, allowing you to now schedule a video appointment with your provider, right where you are. Virtual visits are available for nearly all clinic appointment types in most specialty areas.

Masks

We are requiring everyone – staff, patients and visitors – to continuously wear a mask while in our clinics.

Screening

We are screening all employees, patients and visitors at clinic entrances for virus symptoms.

Hand Hygiene

We follow rigorous hand hygiene to prevent the spread of infection.

Social Distancing

We have redesigned common areas to ensure appropriate social distancing.

Deep Cleaning

We clean each exam room after each visit with our standard disinfection products that are active against COVID-19 and other infectious diseases. We are also rigorously cleaning, disinfecting and sanitizing waiting areas and common areas.

Expanded Testing

We have expanded COVID-19 testing capabilities for patients who are scheduled for a treatment or procedure to ensure it is safe to continue with their appointment.

Immunization Clinics

We have immunization clinics at our locations that have designated entrances, rooms, or appointment times specifically for well-person immunizations. Meaning you or your children will NOT be seen alongside patients getting care for illness.

FAQs

Should I seek care in person or schedule a virtual visit?

For your safety, Essentia Health will continue to suggest a convenient Virtual Video Visit for any care that can safely be offered in that manner. If your concern would best be addressed in-person, we are offering that option and are doing all we can to ensure your visit will be safe.

What preventative screenings are you currently offering?

We currently offer mammography and many other health screenings, and we are continuously modifying our open services to care for our patients while keeping our community safe. Contact your physician’s office if you have specific questions about services available and a care plan that’s right for you.

What surgeries are you currently offering?

Your health and safety is our first priority, and we are now performing many surgeries, procedures, and other diagnostic tests across all specialties, including ear, nose & throat (ENT), orthopedics, ophthalmology, urology, general surgery, plastic surgery and oral surgery. However, we continue to evaluate our services and our offerings may vary depending on the COVID-19 pandemic.

When will I be able to reschedule my surgery?

If you had a surgery that was cancelled, your doctor’s office will reach out to you to discuss next steps. Your care team will work with you to determine what is best for your unique health situation. Many locations will be serving people with urgent surgical needs before opening to other elective surgeries.

What should I do if I haven’t heard from my surgeon about a surgery I am waiting to have rescheduled or would like to schedule?

Call your doctor’s office or message through MyHealth and your health care team will be happy to talk with you about the care plan that is right for you.

What are you doing to protect me from COVID-19 when I visit the clinic or hospital?

Essentia Health is committed to keeping you safe through:

  • universal masking for all patients, visitors and staff
  • limiting visitors
  • screening for COVID-19 symptoms at entrances
  • rigorous hand hygiene
  • redesigned common areas to ensure social distancing
  • cleaning/disinfecting common waiting areas and following social distancing guidelines
  • following meticulous room disinfection guidelines against COVID-19 and other infectious diseases
  • cleaning each exam room after each visit with our standard disinfection products that are active against COVID-19 and other infectious diseases
  • expanded COVID-19 testing for patients scheduled for a treatment or procedure to ensure it's safe to continue with their appointment
  • restricted designated floors/units specifically to care for patients with COVID-19
  • converted COVID-19 hospital rooms to create negative air pressure with special filters and increased the number of air exchanges per hour to limit exposure to the virus in the air

Schedule an Appointment

Schedule Online
Log into MyHealth
Schedule by Phone
Monday - Friday: 8 am - 5 pm
1-844-663-1068