Published on August 10, 2017

Patients rank 31 Essentia Health physicians and advance practice clinicians among the top in the nation

Each year, Essentia Health contracts with Professional Research Consultants (PRC) to randomly survey patients about their experiences in its hospitals and clinics. PRC uses results from these surveys to rank Essentia physicians, staff and facilities within its national database of approximately 400 health care organizations. This is similar to what other service industries do, however the commitment Essentia Health has to service through the Spirit of Caring celebrates when we have delivered great service but also responds with specific training based on our Benedictine history and six core values when we see an opportunity for the entire team to do a better job.

"Letting people know we care is our foundation for the healing journey to begin," explains Adam Rees, President of Essentia Health-St. Joseph' Medical Center in Brainerd and surrounding clinics. "Our service excellence Spirit of Caring movement provides tools and coaching to make everyday interactions with patients and their families exceptional. It is a great pleasure to congratulate our physicians, advanced clinicians, and the teams that support them in this national recognition that is based on the patient experience."

Recently PRC announced, that based on benchmark feedback from hundreds of organizations across the county, 19 physicians and advanced practice clinicians at Essentia Health-St. Joseph' Medical Center and Clinics are among the top 10% in the nation, and 12 physicians and advanced practice clinicians are among the top 25% in the nation for delivering an excellent patient experience.

Entire care teams recognized for care among the top 10% in the nation at Essentia Health, St. Joseph's Medical Center include the Marilyn Covey Heart & Vascular Center, Lakeland Psychiatry Clinic, and Medical/Surgical Recovery on the second Floor.

Additionally, St. Joseph' Medical Center won a Platinum Achievement Award for "Improving the Quality of Care in the Emergency Department." St. Joseph' was one of nine Platinum-level awardees among 70 Achievement Awards applicants nationwide.

Those recognized as Five-Star Award recipients for providing service that is in the Top 10% nationally are:

  • Dr. Emily Day , Family Practice at the Essentia Health St. Joseph', Baxter Clinic
  • Dr. Kristi Gebhardt , Internal Medicine at the Essentia Health St. Joseph', Brainerd Clinic
  • Dr. Stephen Hanske , Internal Medicine at the Essentia Health St. Joseph', Brainerd Clinic
  • Dr. Laura Joque , Cancer Center at Essentia Health, St. Joseph's Medical Center
  • Dr. Kelli Leland , Family Practice at the Essentia Health St. Joseph', Pierz Clinic
  • Dr. Sara Lokstad , Family Practice at the Essentia Health St. Joseph', Crosslake and Emily Clinics
  • Dr. Roger Macy , Family Practice at the Essentia Health St. Joseph', Brainerd Clinic
  • Dr. Jennifer Mahling-Stadum , Family Practice at the Essentia Health St. Joseph', Brainerd Clinic
  • Dr. Vanessa Menghini , Internal Medicine at the Essentia Health St. Joseph', Brainerd Clinic
  • Nurse Practitioner Kassandra Nelson , Family Practice at the Essentia Health St. Joseph', Pillager Clinic
  • Nurse Practitioner Jessica Nybakken , Cancer Center at the Essentia Health, St. Joseph' Medical Center
  • Dr. Julie Olson , Internal Medicine at the Essentia Health St. Joseph', Brainerd Clinic
  • Lynn Pender, RN , Diabetes Education at the Essentia Health St. Joseph', Brainerd Clinic
  • Dr. Pamela Rice , OB/GYN at the Essentia Health, Baxter Specialty Clinic
  • Dr. Michael Rich , Marilyn Covey Heart & Vascular Center at Essentia Health, St. Joseph's Medical Center
  • Nurse Practitioner Christina Thell , General Surgery at the Essentia Health St. Joseph', Brainerd Clinic
  • Dr. Patricia Westerberg , OB/GYN at the at the Essentia Health, Baxter Specialty Clinic
  • Dr. Scott Wheeler , Urology at the Essentia Health St. Joseph', Brainerd Clinic
  • Dr. Kathy Wimmer , Family Medicine at the Essentia Health St. Joseph', Pillager Clinic

Those recognizes as Four-Star Award recipients for providing service that is in the Top 25% nationally are:

  • Dr. Greg Davis , Pulmonology at the Essentia Health St. Joseph', Brainerd Clinic
  • Nurse Practitioner Deanne Ehlert , Internal Medicine at the Essentia Health St. Joseph', Brainerd Clinic
  • Nurse Practitioner Melissa Erickson , Podiatry at the Essentia Health St. Joseph', Brainerd Clinic
  • Dr. James Freeman , Internal Medicine at the Essentia Health St. Joseph', Brainerd Clinic
  • Nurse Practitioner Leah Lempola , Endocrinology at the Essentia Health St. Joseph', Brainerd Clinic
  • Dr. Thomas Moraghan , Endocrinology at the Essentia Health St. Joseph', Brainerd Clinic
  • Registered Dietitian Michelle Pelkey, Diabetes Education at the Essentia Health St. Joseph', Brainerd Clinic
  • Dr.  Alicia Prahm , OB /GYN at the Essentia Health, Baxter Specialty Clinic
  • Nurse Specialist Barb Risnes , Diabetes Education at the Essentia Health St. Joseph', Brainerd Clinic
  • Nurse Practitioner Naomi Roepke , Family Practice at the Essentia Health St. Joseph', Crosslake Clinic
  • Dr. Dean Smith , Pediatrics at the Essentia Health St. Joseph', Baxter Clinic